AGATEGRRRL'S STORE PRIVACY and REFUND POLICIES effective
4/1/2010
Agategrrrl.com recognizes the importance
of information privacy. We believe that privacy is more than an issue
of compliance – it is one of trust. We strive to manage your
personal information in accordance with our basic belief of respect
for the individual.
This policy describes:
• How and why we collect your personal information.
• How your information is used and protected.
• When and with whom we share your information.
• The choices you can make about how we collect, use, and share your
information.
We do not sell or rent your personal information to third parties.
If you have any questions about our privacy policy, please contact
us as described in the section entitled “Contact Us” below.
Notice and Scope of Our Privacy
Practices
Agategrrrl.com provides customers with clear, prominent, and easily
accessible information about its privacy practices.
Our Pledge of Accountability
Agategrrrl.com expects our associates and business partners to
manage your personal information properly and maintain your trust.
We are accountable for complying with this policy and take reasonable
and timely steps to ensure compliance.
Information We Collect
We collect personal information about you to deliver the products
and services you request and to help improve your shopping experience.
We do this using lawful and fair methods. We strive to limit the
amount of personal information collected to support the intended
purpose of the collection.
Information You Give Us
We collect personal information from you in a variety of ways when
you interact with Agategrrrl.com. Some examples are when you:
• Make an online purchase from us;
• Request customer service or contact us;
• Otherwise submit personal information to us.
Personal information is information that identifies you specifically.
The personal information we collect may include contact and payment
information like your name, email and physical addresses, phone numbers,
and credit and debit card numbers. When you ask us to ship an order,
we may collect information you provide us such as the name, address,
and phone number of recipients.
Information from Other Sources
We may receive personal information about you from other sources
as well. Examples of these sources are entities that can help us
correct our records, improve the quality or personalization of our
service to you, and help prevent or detect fraud.
How We Use Your Information
Agategrrrl.com uses your information to provide requested products
and services and to support core business functions. These include
fulfillment, internal business processes, marketing, authentication
and fraud prevention, and legal functions. Some examples include:
• To fulfill your requests for products and services and communicate
with you about those requests
• To provide customer service and alert you to product information
• To send you information about our products, services and promotions
• To protect the security or integrity of our website and our business
How We Share Your Information
Agategrrrl.com does not sell or rent your personal information
to third parties. We may share your personal information, whether
you are a current or former customer, only under the following
limited circumstances:
Service Providers
We may share information about you with service providers or suppliers
that help with our business operations. Examples are shipping vendors,
billing and refund vendors, and credit card processors. We require
these service providers and suppliers to keep the information secure.
We also prohibit them from using your information for any purposes
other than those requested by us.
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Your Choices
Marketing Preferences
We want to communicate with you in ways you want to hear from
us. Examples are newsletters, special offers, and new product
announcements. We use the following standards for marketing communications:
• We use an opt-in standard for phone and text messages. Opt-in means
we will only conduct the activity with your express consent.
• We use an opt-out standard for all other communications. Opt-out
means we will conduct the activity unless you tell us not to.
You can provide us your marketing preferences by visiting the
Contact Us section below.
If you contact us by email, please be sure to include
your full name, the types of communications you would like to
receive or not receive, and your related contact information.
For instance, if you would like to opt-out of email, include
your mailing address.
Please allow sufficient time for your preferences to be processe
as it may take up to 10 days to process your request. You
can also change your mind about your marketing preferences. To
do so, you can contact us at the email address provided below.
Please be aware that, even if you have opted out of receiving
marketing communications from us, we may still contact you for
transactional purposes. Some examples are contacts for customer
service, product information, or service or reminder notices.
We may also need to contact you with questions or information
regarding your order, such as regarding order status or shipment.
How We Secure Your Information
Securing your information is a company priority. When you are
shopping online, we use reasonable security measures to protect
the confidentiality of personal information. When we do have
to collect your private personal information we will protect
its confidentiality, prohibit its unlawful disclosure, and
limit access to authorized personnel only.
Online Protections
We use an encryption technology called Secure Sockets Layer (SSL)
through our Paypal payment service. When you enter a secure portion
of a website, you will see https (instead of http) in the address
bar, and an image of a closed lock or a solid key should appear
in the address bar or bottom bar of your browser window. If you
click on this image, website security information will appear.
This indicates that your personal information is transmitted
in encrypted form, not to some unknown or unauthorized server.
Changes to the Agategrrrl.com
Privacy Policy
Please check our privacy policy periodically for changes. We
will also notify you of significant updates and will post the
date it was last updated at the bottom of the privacy policy.
Contact Us
Please feel free to contact us with any questions or comments
about this policy or about how your information is handled.
You can contact us via the email address below:
E-mail:
info@agategrrrl.com
Refund Policy
Items may be returned within 10
days of purchase if you are not completely satisfied with your
purchase. Items must be returned in their original condition
as you recieved them, or a refund will not be authorized. Refunds
will be credited back through Paypal, or in the same payment
form as the order was originally recieved in.
*NOTE: Shipping charges are non-refundable, and any return shipping
charges must be paid by the buyer.
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